Knowledge Base

Missed Recycling Service Day

Before filing a report for missed recycling service, please first review your neighborhood’s garbage and recycling pick-up schedule and ensure that your recycling was placed at the curb no later than 5 a.m., at least three feet away from your mailbox, utility poles, trees, gas or water meters. Please also review the list of acceptable recyclable materials for collection by the City-Parish recycling contractor.

Please also ensure that your cart’s lid is closed, with nothing placed on top. Overflowing carts will not be collected. Make sure that any vehicles blocking the street are moved for collection day.

If you believe that your recycling service was missed and it was not due to any of the above violations, please contact 3-1-1 to report the issue.

Updated 5/8/2018 8:39 AM
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