Knowledge Base

Any toilet or restroom backups should be reported immediately to 3-1-1 with details involving the nature of the backup, your location and any related issues that may have led to the backup such as heavy rainfall. Our crews will respond as quickly as possible to address the situation.

When you contact 3-1-1 for issues related to toilet backups, it is also critical to note if the backup occurred in a residential or commercial facility so that City-Parish crews can respond appropriately.